Last updated: August 7, 2026
30 days, no questions asked. If LeaveCalc Pro isn't earning its keep, email bogartlg@gmail.com within 30 days of the charge and you get the whole amount back. No form to fill in, no reason required, no call to sit through, no "retention offer".
What the guarantee covers
Every LeaveCalc Pro charge: Pro, Business and Enterprise, monthly or annual. The guarantee runs from each charge, not just the first one — if an annual plan renews and you'd forgotten you were on it, you still have 30 days from that renewal to ask for it back.
The FMLA Rolling Tracker spreadsheet sold through our Etsy shop is covered the same way. Etsy handles that checkout, so email us and we'll sort the refund out through Etsy with you.
How to ask for a refund
- Email bogartlg@gmail.com from the address you used at checkout, so we can match the payment.
- Write "refund" somewhere in the message. That's the entire requirement.
- If you feel like telling us what went wrong, we read every word and it usually turns into a fix. But it is genuinely optional, and saying nothing does not slow your refund down.
How long it takes
We reply within one business day, normally the same day. The refund is issued through Stripe as soon as we've replied. After that it's your bank's timetable: card refunds typically land in 5–10 business days, and the money goes back to the same card or account that paid.
Asking for a refund also cancels the subscription, so nothing charges again.
Cancelling without asking for a refund
Cancelling and refunding are separate things. You can stop future charges at any time and keep using what you've already paid for:
- Open the team tracker. When a Pro licence is active, the line under the page title shows Manage or cancel subscription, which opens the Stripe billing portal — change card, download invoices, cancel, all without us in the middle.
- Or email bogartlg@gmail.com and we'll cancel it for you.
Cancelling stops the next charge. It does not delete anything: your team data was never on our servers to begin with, and the licence key already on your device keeps working until the expiry date shown beside it. We have no way to reach into your browser and switch it off, and no interest in doing so.
After 30 days
We don't refund charges older than 30 days — that's the honest limit of the promise. You can still cancel at any moment so nothing further is billed, and the plan you paid for keeps running to the end of its period.
Please email before a chargeback
If something has gone wrong, one email fixes it faster than a bank dispute, and it's a real person on the other end within a day. Disputes take weeks and cost us a fee on top of the refund we'd have given you anyway.